Frequently Asked Questions

You’ll get exclusive use of the venue and all areas. We also include the following:

– 25x round banquet style tables

– 300x white tiffany chairs and cushions

– White acrylic event party table with candles and silk floral arrangement

– VIP room, make-up station and private bathroom

– Gold table stand centrepieces with silk floral arrangements

– Foyer lounge furniture

– Your choice of white or black table linen and napkins

– Full heating/cooling

– Use of inbuilt AV equipment including speakers and projector

– 1x wireless microphone

– Table spotlights

– LED wall up lights

The Ivory can host 352 guests for a seated event

The Ivory is located in the beautiful leafy streets of Elsternwick, at 37 Clarence St, with parking on-site for up to 15 cars, and ample street parking.

Yes. We have a beautiful Rose Garden Terrace which can be used as a ceremony space, a photography backdrop, or simply a place for guests to enjoy some bubbles.

The Ivory’s in-house caterer, Refresh Hospitality specialises in event dining experiences. We will put together a custom catering quote that goes towards your date’s minimum spend. We do allow external caterers so long as the minimum spend is met. We also offer cultural menus, so please let us know your preferences so we can build this into your custom catering proposal (after your walkthrough of our venue.) We allow small amounts of BYO alcohol in addition to our catering packages so please chat with our team if this is something you would like to do.

Once you’ve chosen your preferred date and the catering package that suits you best, the team will talk you through approximate spends across planning, styling, floristry, design, stationery and signage, and photography and videography to meet the minimum spend of The Ivory.

This is super flexible and can be tailored to you and your individual needs and requirements from our following experience brands:

Refresh: Food and beverage
The Goodsmiths: Planning, styling and design
Anatomy of Flowers: Floristry
Art of Grace: Photography and videography

Our Planners and Stylists from The Goodsmiths are the curators of your unique event experience. They make your event dreams a reality, covering off administrative tasks whilst also transforming The Ivory into a space that reflects your vision. The team delivers a completely seamless event and removes the admin burden.

To start your journey, you will be introduced to our planning team. Next, you’ll meet your dedicated Planner (12 months out from your event date or straight away if your event is within a year). This person will manage all of your vendors, custom budget, as well as runsheets and event logistics. This means you can enjoy all the fun stuff and relax. Think of them as your personal event architect, designing your dream day from start to finish.

If you decide to not include a Planner from The Goodsmiths, this means you are going to plan your big day yourself. You will receive an introductory email from our venue team with everything you need to know and other documents to help you on your way. You will have one meeting which is held three (3) months out from your date to go over all questions and catering details. 

The Goodsmiths team are the best stylists in the business and if you include them in your custom quote, it goes toward your minimum spend. Alternatively, you can use your own stylist. 

Yes you can. Anatomy of Flowers creates everything from scratch and in collaboration with you. They will work with you to understand your vision and present options for custom florals to exceed your expectations.

This is totally fine, so long as you meet the minimum spend for your selected date. If you have selected planning and styling, this will be locked in at the time of your booking (when you pay your deposit). This ensures you have enough time to follow a seamless planning journey. Everything else can be updated and edited as you go.

Coffee and tea are available after dinner, from our tea and coffee cart for guests to self-serve.

Dessert is included in the diamond and platinum packages.

Petit fours are included in both, however, if you would prefer you can opt for an alternating plated dessert as part of the platinum package.

Absolutely, you can add desserts to the gold package or change to plated desserts in the diamond package at an additional cost.

If you have dessert included in your package, it is Petit Fours. These are served as a shared item on platters to your reception tables.

Refresh serve your wedding cake as part of your package. This is cut into coffee sized portions and placed on shared platters on your reception tables for guests to enjoy together.

We can serve your cake in larger portions, plated per guest. This is an additional cost to your package.

Refresh cater for all dietaries, making sure all guests are fed with delicious meals to suit.

You are not required to choose dietary meals, our Chefs will create the necessary meals to suit.

Our ‘Chef selection of canapés’, means the Chef will choose three seasonal options to suit your event.

If you would like to choose your own canapés, you can do so for an additional cost to your package.

Absolutely, we love to create custom menus specific to your food choices.

We can chat further when you start your journey with the Nudo team, to show you options and costs involved in a custom menu!

Let us know what your favorite cocktail is and we will let you know if it’s possible – Keeping in mind any cocktails outside of the list provided are likely to come at an additional cost.

It certainly is! We can customise your package to allow you to BYO your own wines.

The bread included in your package is a delish bread roll (one per person), which is placed on your guests’ side plates on your reception tables.

We can do bread baskets in the middle of your tables for it to be more plentiful! Have a chat to your venue contact to discuss prices to upgrade bread.

Throughout the reception, staff will be available to take guests’ drink orders from their tables, however, bar service is always available if required.

Your package selection (e.g. catering package, if your ceremony is onsite etc.) will ascertain the amount of hours you have access to your venue. Your booking duration is inclusive of two (2) hours for set up and one (1) hour pack down. The below are examples of full allocations.

Morning bookings are generally allocated between 7.00am-1.00pm.

This includes two (2) hours for set up, event start time of 9.00am, event conclusion at 12.00pm and event pack down complete by 1.00pm.

Morning events are perfect for corporate breakfasts, half day workshops, or charity brunches.

Evening bookings are generally allocated between 2.00pm-12.00am.

This includes two (2) hours for set up, event start time of 4.00pm, event conclusion at 11.00pm and event pack down complete by 12.00am.

Perfect for weddings, end of year functions or school formals, or graduation ceremonies.

The following is indicative only of how an evening event might run, however timings are dependent on your selected catering package and other factors. Chat to our team if you have any questions about timing or have a strict schedule you’d like to stick to.

3.00pm Access to The Ivory to commence set up (from 4.00pm if you are having a ceremony offsite)
5.00pm Guest arrival
5.30pm Ceremony
6.00pm Canapés, custom cocktail and drinks
7.00pm Reception
9.00pm Party
11.00pm Event concludes
11.00pm-12.00am Event pack up and venue closure

Your package selection (e.g. half day or full day delegate, etc.) will ascertain the amount of hours you have access to The Button Factory. Your booking duration is inclusive of one hour set up and one hour pack down. The below are examples of full allocations.

Morning bookings are generally allocated between 7.00am-1.00pm.

This includes one (1) hour for set up, event start time of 8.00am, event conclusion at 12.00pm and event pack down complete by 1.00pm.

Morning sessions are ideal for corporate breakfasts, half day workshops or charity brunches.

Afternoon bookings are generally allocated between 1.00pm-6.00pm.

This includes one (1) hour for set up, event start time of 1.00pm, event conclusion at 5.00pm and event pack down complete by 6.00pm.

Perfect for team building, AGMs or workshops.

Full day bookings are generally allocated between 8.00am-6.00pm

This includes one (1) hour for set up, event start time of 9.00am, event conclusion at 5.00pm and event pack down complete by 6.00pm

Full day event packages are best for a full day of planning, an annual review, or a training session

Evening bookings are generally allocated between 4.00pm-12.00am*.

This includes two (2) hours for set up, event start time of 6.00pm, event conclusion at 11.00pm and event pack down complete by 12.00am*.

Perfect for a school formal, school graduation ceremony or end of year party.

The following is a sample run sheet of how a half day event might be timed.  Timings are however entirely dependent on your selected catering package and other factors. Reach out to our team if you have any questions about the timing of your event.

7.00am Access to The Ivory for event set up
8.00am Guest arrival
10.00am Morning tea
12.00pm Event concludes
12.00pm-1.00pm Event pack up

Once you’ve chosen the package that suits you best and confirmed your event numbers, the team will provide you with a final quote. Our minimum spends are calculated based on event date, timings and package selection. Venue hire is included in the quote.

Of course. Our team will work with you to establish what brands you should work with to meet your requirements. This may involve a custom quote to include planning, styling, floristry, design, stationery and signage, or photography and videography.

This is extremely flexible and is tailored to your individual requirements from our following experience brands:

Refresh: Food and beverage
The Goodsmiths: Planning, styling and design
Anatomy of Flowers: Floristry
Art of Grace: Photography and videography